Frequently Asked Questions

Where can I operate an electric bike?

In Florida Electric bikes are allowed to go wherever bicycles are permitted. Please check with local authorities about the rules in the state where you are going to use your electric bike.

Do I need insurance to operate an electric bike?

No.

Do I need a driver license to operate an electric bike?

No.

Do I need a license plate on an electric bike?

No.

Is there a minimum age to operate an electric bike?

Yes, 16 in Florida. You need to check the rules in the state where you are going to use your electric bike.

Are helmets mandatory?

Always recommended, each state has her own rules.

How far can I go on one charge?

Depending on the amount of hills, stop-and-go traffic, speed, rider’s weight, driving style, wind and some other variables. In general on he Green Bike you will be able to do about 50 miles on one charge. Usually an average user is charging his bike once every few days.

How much is it to charge the electric bike?

About $1 a month.

What are the maintenance requirements?

Nothing special, just like regular bike aside of charging the battery. Need to check the tire pressure regularly and keep the bike well lubed specially if they are getting wet.

What methods of payment do you accept?

We accept credit card payment in the form of MasterCard, Visa and AMEX. We also accept PayPal®, Money Order, Bank Certified Checks and Bank Wires. Bank wires will only be accepted on larger amounts of over 5000 USD.

Is it safe to use my credit card online?

As you complete your order through our online store, you’ll be asked for your name, address and credit card information. We use Secure Socket Layer (SSL) – the leading data encryption technology on the Internet – to send this personal information in an encrypted code to our servers. Only GreenBikeUSA can decode your encrypted information.

How to use discount field in the checkout ?

Enter the coupon code in the coupon/discount field on the shopping cart page and complete your order. You may only enter one coupon code per order. Such coupon id is only available during special promotions.